Online Ordering Info

  • All of our products have been discounted
  • There is no minimum order value for credit card purchase
  • All prices are in Australian Dollars - please use currency converter provided
  • Orders will be charged postage & handling
  • All prices were correct at time of placing them online
  • Prices are subject to change without prior notice
  • Orders will be processed once credit card details have been verified & accepted
  • Orders are downloaded once a day (weekdays only)
  • Overseas customers: Postage will be charged at cost after the order is weighed
  • How To Order On-line

POSTAGE CHARGES

Residents inside Australia:

$0 to $100 order = $10
$101 to $150 order = $15
$151 to $200 order = $20
$201 to $250 order = $25
$251+ order = $30

Delivery is between 7 to 14 working days

Residents outside Australia:

Order will be weighed and cost of postage/handling will be emailed to customer before credit card is debited, for acceptance of cost.

If you have any specific requirement for posting please email us at sales@dccrafts.com stating this directly after placing the order. Some products are not available for posting such as glues etc.


SECURITY

Ordering online with us is safe and secure. We take the matter of internet security very seriously indeed. As a result we utilise a Secure Socket Layer (SSL) which encrypts the data stream between your browser and our server. In addition to this we have also endorsed our server security with an Internet agency specialising in site authentication, VERISIGN. Giving you increased peace of mind.

We are committed to protecting your privacy. Any details collected from you online are for order processing and in-house statistical purposes only. We do not sell, trade or rent your personal details to third parties. All information you give us online is private and secure.

You will know when you are in our secure site area by the appearance of a secure icon - a 'padlock' - on your browser. Secure web pages can also be identified by their URL: they begin with 'https://', while standard pages begin with 'http://'.

In general, you can visit this web site without telling us who you are or giving any information about yourself. The only times we collect information from you is when you place an order with us so that we can process your order and contact you about that order.

In these instances, we ask for your name, address, e-mail address and other appropriate information we need. If you place an order through this web site, we will also ask for certain payment card information.

If you choose to give us personal information, such as your name, address and e-mail address, we may use this information for marketing and promotional purposes, such as mailings, announcing new DCCrafts.com products or promotional offers.

When you place an order we will ask for your e-mail address, so we can send e-mails to you confirming your orders and shipments. We may also send you e-mails in the future about promotions and offers.

privacy - Site Security - Personal Information

We jealously protect the personal information that is transmitted from you to us. We do this by employing state of the art SSL or Secure Socket Layer technology. The deployment of SSL means that any information that you transmit to us via the secure server is encrypted, and only one computer can be using the socket while you transmit the data.

This means it is virtually impossible for anyone else to view data transmitted to us by you. Security of our customers personal information in this environment is a top priority.

Any information transmitted to us by our customers is not used in any way whatsoever except to process their orders, and rapidly ship those orders.

For peace of mind, know that we protect your security exactly the same way we protect ours.

Information that has been supplied by our customers for the purpose of ordering is simply not available to any 3rd party for any reason whatsoever. Why should it be, as it was given in good faith only to purchase our products and no other reason. We respect that plus it is against the law in Australia to do so.